Want a telco that delivers value to your contact centre?


Zintel focus on making sure that what we deliver to your business gives your contact centre real business value: whether it is the right product for your business problem, revising your setup to make sure it extends your budget further, or personal customer service that makes your business needs a priority.

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Applications to help manage your workforce

Our range of call management reports make managing your team and your centre's performance easier. At a glance you can see the areas your centre can improve, or identify where you are doing well. Importantly, the call management reports are included as part of the telecommunications solution we deliver.

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Tools that turn a cost centre into a revenue centre

As the primary point of contact for customers to your organisation, contact centres are a valuable asset in generating new leads. Zintel have a range of tools that are delivered as part of your telecommunications solution which will help drive your centres performance.

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Benefits that deliver efficiencies your business can see

Zintel believe that as your telecommunication provider we should provide you clear and measurable benefits. The value that we add will deliver your contact centre improvements that will directly impact your bottom line.

 

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Zintel continue to be proud sponsors of the callcentres.net Australia and NZ Contact Centre Industry Benchmarking Study.