Customer Service Centre

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Current Network Status

 

There are no known network outages.

Please contact us on 1800 946 835 at any time for more information or to log a fault. 

Register to receive service alerts

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Manage your services

• Login to your service Portal

• Log fault online  or by calling 1800 946 835

• Payment options.

• Pay online now 

 

 

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Library

• How to Conduct an isolation test

• How to Use the Customer Service Portal

• Form:  Application and connection form (for 5 services or less)

• Form:  Application and connection form (bulk connection)

• Form:  Amend existing service setup (to change answerpoints, routing, etc on existing service)

• Form:  Direct Debit Application