Call Management Reporting

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Zintel are leaders in call management reporting for inbound services and, as standard, we include this as part of the service to our customers.  Call management reporting is one of the key benefits of an inbound number.  Not only will you have visibility on your customers, be able to identify areas for improvement business and easily monitor performance, but Zintel will collate and distribute them for you. The reporting options are comprehensive and flexible, which enables us to tailor a solution for your specific business needs.

Here is just a sample of how Zintel's reporting can help answer your key business questions.

• How can I measure the success of my marketing campaign?
• How do I know where my customers are calling from?
• How do I optimise my workforce around customer activity?
• How can I allocate my call costs accurately?
• How do I know if I am receiving all my calls?