Live call answering service
What is live call answering?
Live call answering is a real person answering your calls in the name of your business. Our professional staff will take your callers’ details and send this information to you via SMS or email ensuring no call gets lost or goes unanswered when you or your staff are unable to take the call.
How does a live call answering service work?
Your business details and requirements are recorded in our database.You decide when Live Answer is activated. This can be for 24 hours a day, only on holidays or as an overflow during normal business hours.
- Your toll free, inbound number or business number is diverted to the Live Answer service.
- Our professional receptionists answer the calls with your business name, record a message (if required) and forward the details via SMS or email, depending on your preference.
- Changes can be easily made through the customer service portal.
Next step
For more information about live call answering call 1800 881 272 or Click Here to send an online enquiry and we'll call you back within one business day.
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