Call Splay

Use all your resources

Call splaying splits incoming call traffic between different answer points using a percentage allocation.  

Benefits

Test a new call centre or answering location prior to sending all traffic there.Utilise staff in existing locations as opposed to employing more staff in one location

Next step

For more information about call splay call 1800 881 272 or Click Here to send an online enquiry and we'll call you back within one business day.

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