Exchange routing
Exchange routing is a feature that can be activated on 13, 1300 and 1800 numbers to send your calls to the telephone exchange that you want them to go to.
The country is broken down into local telephone exchanges. With exchange routing, you decide where you would like calls from each of these telephone exchanges to route to. The caller is automatically routed directly to that location.
Exchange routing benefits
- Save on call costs by having more calls answer locally.
- National presence with one contact number for whole country.
- Screen states you don’t service.
- Save on staffing by using existing staff in multiple locations.
- Convenience for callers to speak to a local person.
Next step
For more information about exchange routing call 1800 881 272 or Click Here and we'll call you back within one business day.
Related Links:
1300 numbers >
1800 numbers >
13 numbers >
State Routing >
Area Code Routing >