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Australians increasingly rely on the simplicity, flexibility and low cost of SMS communication. Businesses are taking notice and scrambling to provide user friendly SMS channels into their companies. By adding Text to Tollfree to
your 13/1300/1800 number, customers can now choose to communicate with your business using a phone call or a text message.
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With Text to Tollfree your business can:
- Engage with potential customers who won’t pick up the phone or send you an email;
- Capture leads anywhere, anytime regardless of business hours or staffing levels;
- Improve customer satisfaction by allowing them to interact with your business using their preferred method of communication;
- Reduce costs, as less live agents are required to manage response;
- Eliminate the need to install any software or have a dedicated handset to receive text messages; and
- Track the response rate of your marketing campaigns or service enquiries.
Your customers will love Text to Tollfree because:
- Texting is quick, easy and cost effective;
- SMS to 13/1300/1800 costs the same as a normal text message;
- They can engage with your business on their own terms;
- They no longer need to be frustrated by waiting on hold to speak to your business; and
- They can respond to your advertising anywhere, anytime, regardless of whether your office is open.
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