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What are 1800 Numbers?

Making a 1800 Number work for your small business

1800 Numbers

1800 Numbers are national inbound numbers that ensure your business remains as accessible and customer focused as possible. By offering your customers a central, national number they can call from any land line or mobile phone for the cost of a local call, you’re joining the leading companies in Australia as an established brand in your market place.

Your customers will know that your phone number leads to the most relevant business representative in their area and isn’t costing them a fortune to speak to. You can ensure that your call forwarding services are manual or automated with thousands of flexible call routing options to choose from. Everything is always flexible with Zintel so you can choose to change your forwarding options or, better yet, respond to insights offered by our call reporting and call management tools to opt for the most efficient routing and forwarding possible for your customers.

1800 Number

We’ll find the perfect number for your business

Ask an expertChoose your number

How to get a 1800 number

Getting 1800 Numbers takes about 5 minutes. Everything you need is available online and accessible within one central form. To understand how we can help you track and measure national calls and how your customers can enjoy the lowest call rates from mobile and fixed line services, our consultants are ready to chat with you right now.

It’s your turn to shine.
We’re here to support you.

Flexible

Work anywhere with the ability to answer your business calls wherever it suits you.

Portable

On the go? Your 1800 number is truly portable. Use your call forwarding feature to move seamlessly from your office to the car to your job site.

Scalable

Is your business more than just you? Direct calls to different people using our IVR feature. That way you’ll make the most of every call and not waste a second of anyone’s time.

Relocatable

Have you considered the costs of getting new phone numbers if you relocate? Updating collateral and business cards alone can cost hundreds of dollars. With a toll free number, this worry can disappear, you can take your toll free number anywhere in the country!

Reportable

Measure what’s working and what needs improvement with your call management system. You’ll soon know which marketing channel is delivering real results.

How it Works

Maximise every single call.

You don’t need any additional software, apps or hardware to have a 1800 number. Zintel manages your 1800 number through your existing mobile or landline provider. You don’t even require the internet to answer calls, it’s all inbuilt.

Why Zintel?

We make hard business decision easy.

When it comes to managing your calls, we can help your small business with absolutely everything.

Support

Small businesses need big support
We understand it can be hard to make decisions on your own. When you partner with Zintel, we give you unlimited support. You can call our Australian based technical support team 24/7 and we’ll do our best to help you however we can.

Reliability

Don’t let a poor quality call signal a poor quality business
At Zintel, we choose Tier 1 corporate grade networks such as Optus and Vocus for the best quality call lines and reliability. You’ll enjoy 99.97% uptime and uncapped calls (we don’t limit the number of calls to your 1800 number) ensuring our robust technology is a cut above the rest. Find out more.

Expertise

You manage your business.
With an Zintel 1800 number, you will enjoy included call features that give you more control over your business. You’ll also have the freedom to cancel your plan whenever you like with no locked-in contracts.

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Benefits

A 1800 number is a game changer for your business.

A 1800 number looks more professional and is easier for your customers to remember.

Be on the go

You never know when a new business call is going to come in. Never miss a call again with the flexible features of an Zintel 1800 number.

Advertise the number Australia wide

A 1800 number shows customers that you’re established and reputable. As you grow, you can advertise the same number Australia wide.

Keep your number even if you relocate

If you need to relocate or change your location, you can take your number with you. You’ll always be able to be reached by the same number.

Features that work for you

Our Zintel call features help you enhance your customer call experience. They also help you run your business more smoothly so you can concentrate on the big picture.

We allow you to get the most out of your number

From the first call to investigate the allocation of a number, service was professional, helpful and easy.

Carolyn BSCAA

Whether you’re just starting out or running an established business, every phone call could be a new opportunity. You never know when an important new business lead is on the phone so we understand it’s very frustrating when you miss calls.

With Zintel, we can immediately help you solve this problem and make sure you never miss a new business opportunity again. We’ll give you all the tools and support to help you build your reputation, project a professional business image and capture every call so they don’t go to your competitors.

Number Type
1800 Number
Call Features
Call Overflow
Voice to Email
Plan
Basic

What to look for when getting a 1800 Number?

Tips to make sure you don’t get tricked.
At Zintel we’re 100% honest all of the time.

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.

Leasing your Number

Keep control of your number
What to Look for
Tier 1 provider with corporate grade up time and system redundancies
Unlimited concurrent calls as much as your answer point can handle.
You are free to use any number and take it with you if required. If you want a specific number - buy it from the government website thenumberingsystem.com.au so you keep full control.
What to Avoid
Low quality VoIP infrastructure that can cause bad connections
Potentially limit your concurrent calls to less than 5
Provider buying your number from thenumberingsystem.com.au and will lease it back to you at a higher rate.

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.

Leasing your Number

Keep control of your number
What to Look for
Tier 1 provider with corporate grade up time and system redundancies
Unlimited concurrent calls as much as your answer point can handle.
You are free to use any number and take it with you if required. If you want a specific number - buy it from the government website thenumberingsystem.com.au so you keep full control.
What to Avoid
Low quality VoIP infrastructure that can cause bad connections
Potentially limit your concurrent calls to less than 5
Provider buying your number from thenumberingsystem.com.au and will lease it back to you at a higher rate.

Call management features

Our features make a big difference to small businesses.

Our powerful call features will make you look better and help you work better. Here’s how we’ve helped other small business owners.

Our team maximises what your business can do

1800 Number Availability

Pick your perfect 1800 number now

Check your number at: thenumberingsystem.com.au

eg: 1800 YOURBUSINESS

Call Us on 1800 946 835
we can help find the right number for you.

Found the number? Need help setting it up or couldn’t find the number and need help finding the right one?

Request a Call Back

We're here to help with your 1800 number.

Compare Your Options

Find the right type of number for your business

Compare the difference between 1300 numbers, 1800 numbers and Local Virtual numbers so you can choose what will be best for your business.

Plans Available
Cost to your customer, when they call
Cost to your business
Number Example
Feature Compatibility
1300 Numbers
Available on all plans
Cost of local calls
Refer to plan specifications
1300 123 123
Compatible with ALL features
1800 Numbers
Available on all plans
Free Call
Refer to plan specifications
1800 123 123
Compatible with ALL features
Local Virtual Number
Available on all plans
Cost of local calls
Refer to plan specifications
(02) 8598 8571
(03) 9190 8917
(07) 3708 3266
(08) 7221 1627
Not Compatible with: Geographic Routing Restricted Call Access
Plans Available
Cost to your customer, when they call
Cost to your business
Number Example
Feature Compatibility
1300 Numbers
Plans Available Available on all plans
Cost to your customer, when
they call
Cost of local calls
Cost to your business Refer to plan specifications
Number Example 1300 123 123
Feature Compatibility Compatible with ALL features
1800 Numbers
Available on all plans
Free Call
Refer to plan specifications
1800 123 123
Compatible with ALL features
Local Virtual Number
Available on all plans
Cost fo local calls
Refer to plan specifications
(02) 8598 8571
(03) 9190 8917
(07) 3708 3266
(08) 7221 1627
Not Compatible with: Geographic Routing Restricted Call Access

Need help deciding? We’re always here to help…

Call 1800 946 835Speak to Us

1800 Number Cost & Plans

Great value plans with no lock-in contracts.

Choose Your Number Types

From $5 Per Month

How It Works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 1800 946 835

1800 Number Add-ons

Business Boosters: Handle calls more professionally

Professional Call Recording

Put your business on the same level as Australia’s leading companies with a Professional Voice Recording. We’ll arrange for a professional voice artist to record your business voice greeting, voicemail and IVR menu. We’ll also have it installed so you’re ready to go and start impressing customers.

Learn more

Virtual Receptionist

Our Virtual Receptionist feature is like having a receptionist (without having to pay for one). All your calls will be answered by a customer service professional from our Australian based call centre. We’ll then send you a short message via SMS or email so you can take action. It’s a fantastic way to personalise your customer experience while giving you freedom and flexibility.

Learn more

Transfer Existing Number

Make the Switch without missing a beat!

Complete freedom of choice!

Keep your existing numbers or pick new numbers

We make switching seamless

Zero downtime, no porting fees, 30 day money back guarantee

Start saving with our all-inclusive plans

Plans start from $15 a month with included calls and call features

Risk Free 30 Day Money Back Guarantee | No Porting Fees

Transfer your number

Make one of the best business decisions you could make.

Setup was easy and quick. The Zintel team were very efficient.

Ray
Gen Connect

Best investment for a small business. Love it.

Malintha
Demel Lawyers

Nice speedy customer service. Easy to use.

Jayesh
Archisys

Starting a new office?

Start off on the right foot with a professional image that makes your business look bigger.

View Case Study

Growing Business?

We’ll help you grow your business and figure out what’s working for you and what isn't.

View Case Study

Frequently Asked Questions

Are 1800 numbers free?

No, to obtain an 1800 number, you must purchase one of our Zintel plans where the number is included. For your customers, it will be free for them to call your 1800 number.

Are 1800 numbers free to call from mobiles?

Yes, 1800 numbers are free to call from most major mobile networks in Australia.

How to set up a 1800 Number?

Setting up your 1800 number is easy. Simply choose the number from our online store, choose your plan, setup your features and we will set it up for you within 1-2 days (for simple connections).

Are 1800 numbers toll free?

Yes, 1800 is toll free for most major networks in Australia, which means your customers won’t pay to call your business.

How much does an 1800 number cost?

There are no additional costs to get an Zintel 1800 Number from our shop. It comes inclusive with our plans, you can simply choose a number, plan and the number is yours. Depending on your plan, once you have your included minutes you will be charged additional depending on your answer point.

How to get 1800 phone number?

Getting an 1800 number with Zintel is easy. Simply visit our online store, choose your number, choose your plan and we will set you up within 1-2 days. Once setup is complete the number is yours.

If you wanted a specific number:  Go to the Numbering System and see if the number you had in mind if available. Once you purchase a number from The Numbering System, you can call us up on 1800 946 835 and our expert will help connect this number for you.

1800 reasons to get your number

We’ll help find the best plan and 1800 Number for your Business

Sign up now