View call activity in real time
Gain complete control over your calls with Zintel’s online data function, included in every phone package. View and monitor your call activity as with date, time and location displays. A boon for both small and large businesses, online data is a comprehensive call-capture function allowing you to store and analyse vital call figures.
How online data can enhance your business and make you more efficient
- View your call activity as it happens
- Track your calls by place, date and time
- Phone back callers you didn’t manage to speak to
- Make swift adjustments to sales and marketing campaigns
- Adjust staffing levels to suit changing call demand
Online Data in action
No more mystery callers.
Lachlan breathed a sigh of relief when he discovered Zintel’s online data function.
He’s no longer fretting about those missed callers who don’t leave a message. Now he can track who they are, and follow up the ones he thinks might be lucrative contacts or potential customers.
He always knows the number they called from, their location, and exactly when they called.
Analyse call traffic.
Since deciding to give Zintel’s online data function a trial, Lucy has transformed the way she runs her marketing campaigns.
She’s able to analyse her call data in detail, breaking it down into location, date and time.
Now she knows where the bulk of her calls originate, and which ads get the most immediate call response.
Get your staffing right.
Jarrah always had too many or too few staff answering his call centre phones at any one time.
He discovered that Zintel’s online data allowed him to identify the times of greatest call volume, broken down into days of the week and time of day.
Not only can he adjust his staff but also track monthly call volumes, giving him valuable data about seasonal shifts in demand.