Maximise your resources by directing calls based on the time of day
If you want total flexibility in your business, Zintel’s time routing allows you to direct calls to multiple answering points according to your needs at different times of the day. This means you can catch and redirect every call, even when it comes after hours or during weekends, public holidays or vacations. Time routing is included in every Zintel phone package.
How time routing can enhance your business and make you more efficient
- Maximise business efficiency with streamlined, time-based call management
- Customise call reception and change answer points whenever you choose
- Say goodbye to the headache of missed calls outside business hours
- Enjoy weekends and holidays knowing business calls are being answered
- Ensure staff are not standing idle - adapt routing options during busy/slack times
Call Forwarding in action
Cover all calls.
Ken found it extremely hard covering all calls in his Perth and Melbourne offices due to the time difference.
When he started using his 1300 number, he took advantage of the time routing option and solved his problem immediately.
Now he directs company calls to Melbourne in the morning while the Perth office is closed, and back to Perth in the afternoon following close of business in Melbourne.
Ditch the voicemail.
Peta hated answering machines, and knew her customers felt frustrated when they called and heard a recorded message.
Zintel’s time routing allows her to have daytime calls answered by her receptionist, and late afternoon and early evening calls taken by her live answering service, boosting customer satisfaction.
Freedom and flexibility.
Tony felt that he was a slave to his business, and never took proper holidays because of missed calls, overflowing answering machines and staff misunderstandings.
Time routing gave him peace of mind knowing that he could divert calls to any mobile, landline or answering service during his absence – and change these options at will.