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Toll Free Numbers

Transform your business image
with a Zintel Toll Free Number.

Our Toll Free Numbers and call services are a way to fast track your small business success.

Buy now Choose your number
Takes only less than 5 mins to sign up & secure your number
Plans starting from $0/month
No Lock-in Contract - Cancel Anytime
Zintel’s services met our immediate needs, but also will help when our business expands. The support is excellent and equal to their products
What are Toll Free Numbers?

Making a Toll Free Number work for your small business

Toll Free Numbers

Toll Free Numbers

A toll free or free call number is a 1800, 1300, 13 inbound number with 6 to 10 digits. Customers can call the number for free or the cost of a local call from any fixed landline in Australia, although calls from mobiles are subject to carrier charges.

Toll free numbers come with inbuilt call management features which make it easy to optimise your business telecommunications.

  • More flexible and versatile than a fixed landline.
  • Easy to direct to mobile or landline of your choice.
  • Increased call volume with customers calling you for a free or local call cost.
  • Take your number with you wherever you move in Australia.

Toll Free Numbers

A “Free Call” number or toll free numbers are ideal for businesses of all sizes and types looking to extend their coverage beyond your local area. Customers will be able to contact you through a single point of contact making your premium phone number an easy to recall portal ideal for capturing new customers and increasing your sales leads. We specialise in offering business customers of all shapes and sizes the most cost-effective way of managing inbound customer calls as well as gaining the insights a business needs to grow and develop in meaningful and effective ways. Zintel can register your toll free number in Australia and manage your inbound call management. Use our data insights gleaned from your inbound calls to judge the efficacy of marketing and advertising campaigns, spotlight the leading customer service and sales agents, broaden your market reach and move your business into a national space while identifying key areas of improvement.

What is a toll free number?

Toll free numbers are numbers that reward your customers for calling your business. Not only are they recognisable and national numbers that can be called within Australia from anywhere, but they are also free for your customers to use. Calling you on a toll free number means that your customers are not charged for the call they make. The use of a toll free number immediately suggests value for money for your customers as well as a large and reliable business capable of absorbing the cost of their calls. If you’re looking for a way to step outside a strictly local market presence, then a toll free number could be the next step your business needs to take.

The prefix used for toll free numbers is 1800. Your toll free number from Zintel will start as a 1800 number but from there you have the freedom to use any number that you choose. Paring toll free numbers with smart numbers or phone words is a great way to increase the recall potential for your customers. Not only do they remember that calling your business is free, but they can also easily remember your number by spelling out a word related to your business on their digital keypad. For example, a national florist selling fast home delivery flowers across Australia might choose something like 1800 PETALS. Matching your advertising and marketing material is easy with a central, national free call number that relates directly to your service offering.

We’ll find the perfect number for your business

Ask an expert Choose your number

Setting yourself up for success.
Backed by expert support and assistance.

Toll Free Numbers chart
Flexible

Flexible

Our toll-free number gives you the flexibility to answer your business calls where and when it suits you

Portable

Portable

Your toll-free number can go with you when you’re on the move, using our call forwarding feature allows you to move easily from the office to the job site (or school pickup) and never miss a call.

Scalable

Scalable

Is your business growing? Do you have separate people for sales and customer service? Use IVR to help get the right calls to the right people.

Relocatable

Relocatable

Have you considered the costs of getting new phone numbers if you relocate? Updating collateral and business cards alone can cost hundreds of dollars. With a tollfree number – this worry can disappear, you can take you tollfree number anywhere in the country!!

Reportable

Reportable

Convinced that digital marketing is delivering you high volumes of sales calls – but want to know for sure?? Use our call management reporting to determine which marketing channel is actually driving results.

HOW IT WORKS

Maximise your business potential
with an Zintel Toll Free Number.

How do toll free numbers work?

Toll free numbers are national Australian inbound telephone numbers which mean that customers call into your business using your toll free number. Behind the scenes, Zintel uses the latest in call management software and technological solutions to deliver crystal clear call quality and instant, accurate call routing for your customers. While your business may have branches throughout the country, your customers only know your business by its central number. They call into your business and then are accurately routed to the first available operator or most appropriate agent or service depending on where they are and what they need. We use a range of tools and solutions to instantly and seamlessly route your business calls.

Never miss a customer call again using our 24/7 locally based inbound call centre. As part of our service offering, you can register a toll free number with us as well as access the full array of our call management expertise.

No additional software/app or hardware needed. Works through your
existing mobile/landline provider. Does not require the internet to answer calls

Types of Toll Free Numbers

Zintel has the business number you need.

1300 Numbers

Perfect for Small to Medium Business

Boost your business and enhance your image with a 1300 number. It means your customers can contact you from anywhere in Australia for the mere cost of a local call.

Help me get a 1300 number Learn more

1800 Numbers

Perfect for
Sales Leads

Make it even easier for your customers to reach you with a 1800 number. Your customers won’t pay a cent to ring you which makes you more approachable.

Help me get a 1800 number Learn more

Smart Numbers

Perfect for Advertising & Marketing

Smart Numbers are 13, 1300 or 1800 numbers followed by a word that’s unique to your business. They make it easier to for your customers to remember your number.

Help me get a Smart Number Learn more

Local Virtual Numbers

Perfect for
Local Presence

Get a local presence with a Local Virtual Number. You can forward your local number to any mobile or landline number with no extra hardware required.

Help me get a Local Virtual number Learn more

NZ Toll Free Numbers

Have an NZ number so that your NZ customers can reach you

Connect more easily with your customers in New Zealand with a NZ Toll Free Number. Your customers won’t pay a cent to call you and you’ll never miss a call.

Help me get a New Zealand number Learn more

International Numbers

Perfect for International businesses

The world is your oyster with an International Toll Free Number. You can expand your reach to multiple countries and open up new potential markets

Help me get an International number Learn more
Why Zintel?

At least some small business decisions are easy.

We are your one-stop-shop for managing your calls. Small businesses rely on Zintel.

Support

Small businesses need big support

We know it can be tough figuring things out on your own. That’s why our Australian technical support team is always here for you 24/7. We work around the clock, handling over 1500 support enquiries every month.

Reliability

Don’t let a poor quality call signal a poor quality business

We only use Tier 1 corporate grade networks such as Optus and Vocus to ensure maximum reliability. 99.97% uptime, uncapped calling ability (we don’t limit the number of concurrent calls to your vanity number) and our robust VOIP technology is not like the rest.

Expertise

You manage your business

All Zintel vanity numbers include call features that will change the way you do business and give you the flexibility to cancel at any time with
no lock-in contracts.

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BENEFITS

Toll Free Number benefits that will change your business.

A toll free number is more memorable, more professional, and more attractive for prospective customers.

Be on the go

Avoid that sinking feeling of a missed call with no message left, that next call could be your next big client.

Advertise the number Australia wide

A vanity number signals you are established and reputable. There’s a reason the big companies use them.

Keep your number even if  you relocate

Whether it’s the growth of your team or a change of location, you’ll always be reached on the same phone number.

Features that will work for you

Use the powerful call features for more efficiencies so you can concentrate on managing and building your business.

We allow you to get the most out of your number.

Jordan
Had no issues. I would recommend Zintel. Simple pricing structure and plans.
Jordan
Zentori

Too often we speak with customers who are doing a great job but are missing important phone calls. Sound familiar? Missed calls really affect new businesses because in the early days you’re still building your reputation and relying on every sale.

Luckily the frustration of missed calls is preventable and easy to fix with Zintel. We can make such a difference to your small business. With our knowledge, support and services, we’ll help you look big, feel professional and put an end to your calls going to your competitors.

Number Type 1300 Number
Call Features Day Routing
State Routing
Plan Basic
WHAT TO LOOK FOR WHEN GETTING A TOLL FREE NUMBER?

Totally upfront. We make our fine print big print.

What to Look for What to Avoid

Reliability & Network

Remove drop-offs or quality issues when you’re in a business call

 Tier 1 provider with corporate grade up time and system redundancies Low quality VoIP infrastructure that can cause bad connections

Concurrent Calling

Don’t limit your sales because your toll free number has a limit. Allow multiple calls at any time whether it is a campaign or you have a call centre.

 Unlimited concurrent calls as much as your answer point can handle. Potentially limit your concurrent calls to less than 5

Leasing your Number

Keep control of your number

 You are free to use any number and take it with you if required. If you want a specific number - buy it from the government website
thenumberingsystem.com.au so you keep full control.		 Provider buying your number from thenumberingsystem.com.au and will lease it back to you at a higher rate.
Toll Free Number Call Features

Features that will change the way you do business.

When you buy an inbound number through Zintel, you can instantly improve your business with our included call features.

Call Forwarding

Call Forwarding

Call Overflow – Sequential

Call Overflow – Sequential

Call Overflow – Least Recent

Call Overflow – Least Recent

Percentage Call Splaying

Percentage Call Splaying

Business Hours Routing

Business Hours Routing

Time & Day-Based Routing

Time & Day-Based Routing

State-Based Routing

State-Based Routing

Geographic Routing

Geographic Routing

Roster Routing

Roster Routing

Simultaneous Ring

Simultaneous Ring

Simple IVR

Simple IVR

Complex IVR

Complex IVR

Key Press to Answer

Key Press to Answer

Call Blocking

Call Blocking

Call Announce

Call Announce

Inbound Caller Display

Inbound Caller Display

Outbound Caller Display

Outbound Caller Display

Inbound Call Recording

Inbound Call Recording

Outbound Call Recording

Outbound Call Recording

Call Reporting & Analytics

Call Reporting & Analytics

Greetings & Custom Messages

Greetings & Custom Messages

Voice to Email

Voice to Email

Missed Call Alert – SMS

Missed Call Alert – SMS

Missed Call Alert – Email

Missed Call Alert – Email

Postcode Prompting

Postcode Prompting

Virtual Receptionist

Virtual Receptionist

Professional Voice Talent Recording

Professional Voice Talent Recording

Email to SMS

Email to SMS

See how your business can benefit

Speak to our Local Virtual Number Expert NOW!
CALL MANAGEMENT FEATURES

Features that will change your business.

You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.

Our team maximises what your business can do

Plumber feature 1

How we helped John

Just because you’re a small business doesn’t mean you need to look small.

We helped John the plumber look bigger than he is by setting up an IVR solution for sales, finance and general. All pointing to his mobile

Milkman feature 3

How we helped Kev

Never miss a lead with the Zintel call management system.

We helped Kev the milkman turn our Voice to Email feature into a seamless over the phone ordering system.

Auto mechanic feature 4

How we helped Mechanics

Keeping you connected to yourcustomers

We help many Auto Mechanics deliver their car pickup messages using the Email2SMS feature

Developer feature 2

How we helped Garry

Always know how your website and campaigns are performing

We help Garry measure the success of the websites he builds, by providing a unique tollfree number for each site – so he can show his clients how many calls the sites are generating.

Toll Free Number Availability

Don’t mind what you have there.

Check your number at: thenumberingsystem.com.au

eg: 1300 YOURBUSINESS

Call Us on 1800 946 835 we can help find the right number for you.

Found the number? Need help setting it up or couldn’t find the number and need help finding the right one?

Request a Call Back

Request a call back. We’ll help you get it sorted.

How can I get a toll free number for my business?

You can get a fast and easy quote from us for your toll free numbers either online or by calling a Zintel consultant today. We’ll help you to find the best type of number for your particular business and help you select the best letters for your company profile. With your premium number from Zintel, you get access to 24/7 customer service as well as gaining access to valuable call analytics. There are no expensive or complicated hardware additions, and the set-up is quick and easy.

We can also take over the management of any existing phone words or telecommunications arrangement that your business is currently using, including porting over existing toll free numbers. We are committed to offering our customers the latest in call management software and technology to deliver crystal clear call quality, insightful and meaningful data insights as well as the most affordable and cost-effective pricing model. Every service that we offer is scalable and adaptive so we can service Australian businesses of all sizes and stay with you as you grow and develop.

Our pricing schedule is scalable, moving with your business. We don’t charge hidden fees or snare our customers in complicated contracts. We add value to your business by offering bespoke telco solutions delivered by experts who are on hand 24/7 to support your business, and we do it in the most cost-effective way possible.

Encourage and reward your customers for recalling your business with a free call available on your toll free number from Zintel. Increase your customer response from marketing and advertising campaigns like billboard advertising or radio ads. Take the next step in your brand evolution with Zintel and discover how we can support your business growth intuitively, seamlessly and effectively.

Call a consultant today to discuss your plan options with toll free numbers and smart numbers with Zintel. We’ll help you to develop the best number for your business. You will also receive free 24/7 customer service and gain access to valuable inbound call analytics. There are no additional or expensive hardware add-ons required and it’s easy to set up and start using immediately.

Compare Your Options

Which type of number suits your business?

Easily find the difference between 1300 Number, 1800 Numbers and Local Virtual Numbers to ensure you make the best decision for your business

1300 Numbers 1800 Numbers Local Virtual Number
Plans Available Available on all plans Available on all plans Available on all plans
Cost to your customer, when they call Cost fo local calls Free Call Cost of local calls
Cost to your business Refer to plan specifications Refer to plan specifications Refer to plan specifications
Number Example 1300 123 123 1800 123 123 (02) 8598 8571
(03) 9190 8917
(07) 3708 3266
(08) 7221 1627
Feature Compatibility Compatible with ALL features Compatible with ALL features Not Compatible with:
Geographic Routing
Restricted Call Access

Need help deciding? We’re always here to help…

Call 1800 946 835 Speak to Us
Toll Free Number Cost & Plans

Great value plans to suit every budget

STEP1

Choose Your Number Types

From $5 Per Month

How It Works

STEP2

Select Your Value Plan

From $0 Per Month

Pricing and Plans

STEP3

Select Your Advanced Features

From $5 Per Month

Call Features

Buy NowAsk an Expert

Need help getting started? Call us on 1800 946 835

Toll Free Number Add-ons

Business Boosters: Handle calls more professionally.

Professional Call Recording

Your business can sound just as professional as Australia’s leading big businesses. How? With a professional voice recording. We can arrange a professional voice artist to record your voice greeting, voice-mail and IVR menu and install it in your system. It’s a great way to give your business a professional edge.

Learn moreCall us on 1800 946 835

Virtual Receptionist

Want every call to be answered by a friendly professional? Virtual Receptionist is the perfect solution for personalising your customer experience. It’s like having a receptionist without paying one. How it works is that our call centre answers your call and sends you a short message via SMS or email so you can follow up the lead. It gives you the ultimate freedom and flexibility.

Learn moreCall us on 1800 946 835
Transfer Existing Number

Make the Switch without missing a beat!

Check circle

Complete freedom of choice!

Keep your existing numbers or pick new numbers

Check circle

We make switching seamless

Zero downtime, no porting fees, 30 day money back guarantee

Check circle

Start saving with our all-inclusive plans

Plans start from $15 a month with
included calls and call features

Risk Free 30 Day Money Back Guarantee | No Porting Fees

Transfer your number

Achieving outstanding results over and over again.

Setup was easy and quick. The Zintel team were very efficient.
Ray
Gen Connect
Best investment for a small business. Love it.
Malintha
Demel Lawyers
Nice speedy customer service. Easy to use.
Jayesh
Archisys
New office

Starting a new office?

Start off on the right foot with a professional image that makes your business look bigger.

View Case Study
Growing business

Growing Business?

We’ll help you grow your business and figure our what’s working for you and what isn’t.

View Case Study

Frequently Asked Questions.

Getting a toll free number with Zintel is easy. Simply visit our online store, choose your number, choose your plan and we will set you up within 1-2 days. Once setup is complete, the number is yours.

If you wanted a specific number: Go to the Numbering System and see if the number you had in mind if available. Once you purchase a number from the Numbering System, you can call us up on 1800 946 835 and our expert will help connect this number for you.

A toll free number is an inbound number or vanity number that allows you to receive calls on an existing phone device such as a mobile or landline. Within Australia a vanity number can either be a 1300 numbers, 1800 numbers, 13 numbers or local number.

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and Toll Free Number for your business

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