Phone Names

Become memorable for your customers with a Zintel Smart Number.

Get more sales leads with a personalised number.

Number Availability Find the right number

We will help you find the perfect smart number for your business

Transfer your existing number

Seamless porting to Zintel lets you
continue with business with no downtime

Best Investment for a small business. Love it

Demel Lawyers

Phone Names.

Phone Names

Customers are more likely to recall a memorable telephone number when they need to get in contact with you. Your business can become the go-to brand you’re looking to build in Australia with our phone names and smart number solutions. We offer telecommunication solutions that help to boost your business and expand into broader consumer markets, nationwide. With a premium telephone number like our range of phone names, you can increase your consumer markets beyond your local area and build a reliable and national brand presence. Your customers will no longer be restricted to using a business number that includes your local area code ensuring that national coverage can be gained for your company and all of your marketing and digital material can include a holistic, central contact number that stays with your business potentially forever.

We manage every step of your business telco journey from helping you source names from phone numbers that work for your business as well as managing phone names availability in case you want a number that already exists for another business. We take care of registering your number and mounting your business on the latest telecommunications technology throughout Australia.

Everything you need to know about how our pricing scale works are available to view on our website. Our services are fully transparent, designed to add value to your business with no hidden fees or unnecessary costs.

What are phone names?

Phone names help your customers to remember your contact information instantly with a catchy and memorable telephone number that sums up your business offering neatly and completely. A phone number name has been proven to help increase your business profile and generate a polished and national brand story that your customers can rely on to find you whenever they need your services. As a powerful branding tool, phone names contain a keyword relating to either your business name, main service or product or initials. We help you to choose and develop the perfect phone names that will help boost your company profile and maintain the best coverage for your advertising.

Your business contact information is the most important aspect of your company’s marketing profile and it is relatively easy to improve your business profile just by tweaking how your customers get in touch with you, including how easily they can remember how to call your business when they need you. Easy to remember contact information makes recalling your business details faster for customers, which means higher call rates and more opportunity for your sales teams to shine. The last thing you want to do for your business is to increase the difficulty for the customer when they want to get in touch with you.

We’ll find the perfect number for your business

Ask an expert Choose your number

Smart businesses use Smart Numbers.

1300 MyMaxi

1300 TAXEDGE

1300 OFFICE

1300 FLOWERS

1300 Dominos

1300 Foxtel

1300 Harvey

1300 Qantas

1300 Sta Travel

How to generate phone names?

Choosing a telephone number that includes your main business name, product or service, or keyword relating to what you offer will increase your business profile by creating a valuable advertising tool. Your phone name will include a strong call to action and provide a clear link with your contact information and your organisation. If you already have phone names that you don’t believe are working for your business or you’re looking for a more affordable call management solution, then we can help.

How to dial phone names?

Your phone name is a telephone number that corresponds with a digital keypad so that a customer can spell out the word or words in your telephone number rather than trying to recall the number itself. You can use phone names in a variety of ways including 13 numbers, 1300 numbers and 1800 numbers (toll free). The best phone names are the simplest. For a business that specialises in party planning or decorating, your telephone number could be something like 1300 PARTIES.

Our consultants are experts in their field so if you need some assistance designing the right phone name then we can help. Our services are completely scalable, adaptive to a range of businesses styles and sizes. We can grow with you, helping your small Australian business achieve new heights in a national market place. As your business grows, our call management services grow with you.

Behind the scenes, we’re routing every business call that you receive through the latest technological solutions and software platforms. This ensures that every call your customers make are directed to the right sales agent or customer service team every time and they enjoy crystal clear call quality. If you’re not able to attend to your customer calls then allow us to design a bespoke solution for managing every customer call. We’ll take messages for you, utilise our local customer service agents to greet your customers and even close your sales for you, whatever you need.

Our state of the art call management solutions also allows us to build our service offering to include data insights that offer your business relevant information about how well your teams are performing and where you can afford to increase your brand presence. Our easy to read reports include everything you need to know about how your business is performing based on customer calls.

We’ll help you to develop the best phone name for your company. With us, you can also gain access to free 24/7 customer service and gain access to free and valuable inbound call analytics. There is no expensive or additional hardware required and your new number is easy to set up and begin using it immediately.

Contact a Zintel consultant today to discuss how we can support your business and help you achieve growth and cost-effective call management that never misses a customer call.

Benefits of a Phone Name?

A Smart Number is a smart business decision.

Become more memorable by your customers

A Smart Number is simply easier to remember because it’s catchy and unique. Customers can memorise your number just by seeing it once. Which means when it comes time to call you, they won’t even need to look you up.

Increase Call Volume. Get More Sales Calls

More people call Smart Numbers and more people recommend them to their friends. So get ready for your business to enjoy more new business calls.

Reach a National Audience Advertise Australia Wide

Smart Numbers aren’t limited to your local area so your business can actually reach all of Australia. Whether you’re ready to expand now…or down the track, a Smart Number gives your business more options.

Appear Bigger
than You are

Smart Numbers tell your customers you’re a trustworthy, professional business. If you’re just starting out…a Smart Number will also suggest that your business is bigger than you actually are. This will give you the business leads to grow into the business you want to become.

Speak to our smart number experts now!

See how your business can benefit

There are so many good reasons
to sign up for a Smart Number today

Flexible

Our toll-free number gives you the flexibility to answer your business calls where and when it suits you

Portable

Your toll-free number can go with you when you’re on the move, using our call forwarding feature allows you to move easily from the office to the job site (or school pickup) and never miss a call.

Scalable

Is your business growing? Do you have separate people for sales and customer service? Use IVR to help get the right calls to the right people.

Relocatable

Have you considered the costs of getting new phone numbers if you relocate? Updating collateral and business cards alone can cost hundreds of dollars. With a tollfree number – this worry can disappear, you can take you tollfree number anywhere in the country!!

Reportable

Convinced that digital marketing is delivering you high volumes of sales calls – but want to know for sure?? Use our call management reporting to determine which marketing channel is actually driving results.

How phone names Work

It’s not genius. It just feels that way.

No additional software/app or hardware needed. Works through your
existing mobile/landline provider. Does not require the internet to answer calls

Why Zintel?

At least some small business decisions are easy.

We are your one-stop-shop for managing your calls. Small businesses rely on Zintel.

Support

Small businesses need big support

We know it can be tough figuring things out on your own. That’s why our Australian based
technical support team is always here for you, 24/7. We work around the clock, handling over 1500 support enquiries every month.

Reliability

Don’t let a poor quality call signal a poor quality business

We only use Tier 1 corporate grade networks such as Optus and Vocus to ensure maximum reliability. 99.97% uptime, uncapped calling ability (we don’t limit the number of concurrent calls to your 1300 number) and our robust VOIP technology is not like the rest.

Expertise

You manage your business

All Zintel 1300 numbers include call features that will change the way you do business and give you the flexibility to cancel at any time with
no lock-in contracts.

Powered by

We allow you to get the most out of your number.

Zintel is a critical part of our business.
They respond quickly and efficiently to our requests.

Craig

Agent in a Box

Too often we speak with customers who are doing a great job but are missing important phone calls. Sound familiar? Missed calls really affect new businesses because in the early days you’re still building your reputation and relying on every sale.

Luckily the frustration of mixed calls is preventable and easy to fix with Zintel. We can make such a difference to your small business. With our knowledge, support and services, we’ll help you look big, feel professional and put an end to your calls going to your competitors.

Number Type	1300 Number
Call Features	Call Forwarding Call Overflow Voice to Emai
Plan	Basic

Phone Names Call Features

Features that will change the way you do business

When you buy an inbound number through Zintel, you can instantly improve your business with our included call features.

Call Forwarding

Call Overflow – Sequential

Call Overflow – Least Recent

Percentage Call Splaying

Business Hours Routing

Time & Day-Based Routing

State-Based Routing

Geographic Routing

Roster Routing

Simultaneous Ring

Simple IVR

Complex IVR

Key Press to Answer

Call Blocking

Call Announce

Inbound Caller Display

Outbound Caller Display

Inbound Call Recording

Outbound Call Recording

Call Reporting & Analytics

Greetings & Custom Messages

Voice to Email

Missed Call Alert – SMS

Missed Call Alert – Email

Postcode Prompting

Virtual Receptionist

Professional Voice Talent Recording

Email to SMS

See how your business can benefit

Speak to our 1300 Number Expert NOW!

CALL MANAGEMENT FEATURES

Features that will change your business.

You can still present a professional image to your customers, even if you’re a small business. Our powerful call features will get you there. Give your business the ultimate freedom and flexibility to never miss a lead again.

Our team maximises what your business can do

How we helped John

Just because you’re a small business doesn’t mean you need to look small.

We helped John the plumber look bigger than he is by setting up an IVR solution for sales, finance and general. All pointing to his mobile

How we helped Kev

Never miss a lead with the Zintel call management system.

We helped Kev the milkman turn our Voice to Email feature into a seamless over the phone ordering system.

How we helped Mechanics

Keeping you connected to yourcustomers

We help many Auto Mechanics deliver their car pickup messages using the Email2SMS feature

How we helped Garry

Always know how your website and campaigns are performing

We help Garry measure the success of the websites he builds, by providing a unique tollfree number for each site – so he can show his clients how many calls the sites are generating.

Compare Your Options

Which type of number suits your business?

Easily find the difference between 1300 Number, 1800 Numbers and Local Virtual Numbers to ensure you make the best decision for your business

	1300 Numbers	1800 Numbers	Local Virtual Number
Plans Available	Available on all plans	Available on all plans	Available on all plans
Cost to your customer, when they call	Cost fo local calls	Free Call	Cost of local calls
Cost to your business	Refer to plan specifications	Refer to plan specifications	Refer to plan specifications
Number Example	1300 123 123	1800 123 123	(02) 8598 8571 (03) 9190 8917 (07) 3708 3266 (08) 7221 1627
Feature Compatibility	Compatible with ALL features	Compatible with ALL features	Not Compatible with: Geographic Routing Restricted Call Access

Need help deciding? We’re always here to help…

Call 1800 946 835 Speak to Us

Phone Names Add-ons

Business Boosters: Handle calls more professionally.

Professional Call Recording

Your business can sound just as professional as Australia’s leading big businesses. How? With a professional voice recording. We can arrange a professional voice artist to record your voice greeting, voice-mail and IVR menu and install it in your system. It’s a great way to give your business a professional edge.

Learn more Call us on 1800 946 835

Virtual Receptionist

Want every call to be answered by a friendly professional? Virtual Receptionist is the perfect solution for personalising your customer experience. It’s like having a receptionist without paying one. How it works is that our Australian-based call centre answers your call and sends you a short message via SMS or email so you can follow up the lead. It gives you the ultimate freedom and flexibility.

Learn more Call us on 1800 946 835