The complete cloud-based business communication platform for your business… Wherever you are.

We’ll manage the calls… You handle the business

Solutions

Smart telecommunications lie at the heart of every successful business. So it doesn’t matter if your enterprise is a start-up, a major corporation or a classic small business – your phones need to give you quick and easy customer access, national reach and totally flexible options. Zintel prides itself on offering a range of comprehensive, one-stop phone solutions to suit every kind of business enterprise.

Top-Lady
HOffice
Home Office

“Annette has kicked off her children’s clothing company from her living room, with only a laptop, a fixed phone line and a mobile to get things started. With a Zintel 1300 number, she’s now being taken seriously as a genuine player in the market. No-one realises she’s actually working from home, and people from all over the country can contact her for the cost of a local call." 

When you’re working from home, you want to be judged on your product or service, not on your lack of business premises. You might have a far better product than your competitors, but still be losing business to traders with big names, shiny images and swanky office suites. With a Zintel 1300 number and call management system, you can reach customers across Australia with the ease of a larger, more professional, and established company.

What's Important

  • Let customers think you’re a major player with 1300 or 1800 virtual numbers
  • Let Zintel’s virtual receptionist streamline the multiple tasks of the sole trader
  • Use Zintel’s complete call management system to take the stress out of missed calls
  • Reach customers Australia-wide and not just in your home town or suburb

How can we help?

  • Set up a dedicated business number for your phone
  • Ensure that you sound professional
  • Keep your business calls and personal calls separate

Solutions you should consider

Tradie
SmallBus
Small Business

“Keen to expand his plumbing business, Colin’s using a 1300 number to win customers from his more professional-looking competitors. Now he and his wife Greta are reaching way beyond the people in their suburb, and gaining customers all over Melbourne. Zintel’s host of call management features make it easy to handle increased call load and divert to mobile, answering service or voice-to- email." 

It’s hard being a small business. You want to expand, but the increasing number of tasks it involves – reaching more customers and handling higher call volume for instance – make it difficult to achieve. This is where a Zintel phone solutions package comes in, offering not just a virtual phone number, but a complete call management system to back it up.

What's Important

  • Streamline your inbound calls with Zintel’s call distribution, routing and overflow
  • Use Zintel’s Call Management Features to free up your time for essential tasks
  • Use a customised greeting to give a ‘wow’ first impression of your small business
  • Reach customers nationally with a 1300, 1800 or smart number

How can we help?

  • Set up custom greetings and IVR menu of extensions
  • Route and distribute calls to anyone and everywhere
  • Provide call insights to optimise your marketing efforts

Solutions you should consider

JaneD
MediumB
Medium Sized Business

“With offices in three different states, Sue and John have finally worked out how to streamline their operations. Their marketing company’s 1800 number can be used across all three offices, and customers can call toll free from all over Australia. Zintel’s state-based routing ensures each call is routed to the nearest location, while a customised greeting gives all customers the same, professional reception." 

What are the challenges of a medium sized business? They face the problems of duplication, with not just one but multiple employees, departments and offices to deal with. Efficient phone solutions are essential in order to manage call volumes, distribute calls efficiently within the business, greet customers professionally and reach clients Australia-wide.

What's Important

  • Manage higher call volumes with extensive call distribution, routing and overflow options
  • Encourage more customers to call you free of charge
  • Choose a memorable number and stay in your customers’ minds
  • Make a great first impression with Zintel’s Customised Greetings

How can we help?

  • Get you set up with your number the day you call
  • Give you a wide choice of memorable phone numbers

Solutions you should consider

ManJ
LargeC
Large Corporate

“Malcolm is CEO of a major corporate IT player, making use of a suite of toll free numbers for extensive marketing programs. The company itself has a very memorable smart number – 13 BEST IT – which is super-easy for customers to remember. Over the years, the company has increased its reliance on Zintel’s streamlined telecommunication tools in order to manage its large customer base and route calls smoothly and efficiently within the organisation.” 

The needs of a large corporation are quite unique. With a plethora of departments, projects, and premises to juggle, there’s no room for mistakes, missed calls or faulty communications. The best corporate business works like a well-oiled machine with bang-up-to-date phone solutions which streamline, integrate and facilitate smooth business throughout the organisation.

What's Important

  • Streamline corporate phone systems with complete call management solutions
  • Connect and integrate all sites and departments with top-grade phone features
  • Facilitate the smooth running of your call centres
  • Use a portfolio of toll free and smart numbers to reach across the country

How can we help?

  • Manage your call centre and support numbers
  • Manage a portfolio of toll free numbers for marketing
  • Access features you would expect from an expensive PBX system

Solutions you should consider