Why Zintel

Zintel is your #1 choice for all your business communication needs

Whether you’re a small business or major multi-national corporation, Zintel can offer expert solutions for all your telecommunication challenges. A specialist in sophisticated inbound and toll free services, Zintel provides local, 1300, 1800, 13 and smart numbers along with a comprehensive range of clever call management features and flexible plans – with no contracts.

Also providing 0800 and 0508 services in New Zealand, Zintel was founded in 1995 and is committed to building long-term relationships with our customers. With a winning blend of 24/7 Australian-based customer support and industry-leading technology, Zintel is now one of the foremost companies for the provision of virtual phone services in Australia and New Zealand. At Zintel, we pride ourselves on our ability to provide you with reliable, responsive and consistent telecommunications services that your business can count on.


Choose Your Number

Australian Businesses choose us
because we are not like the others

Transparency

  • No surprises. Forget those nasty surprises. Know exactly what you’re getting with every Zintel plan.
  • 12 standard features. Zintel’s comprehensive range of 12 call management features is included in every single package. Enjoy free feature set up, and the flexibility to change at will. See how we compare.
  • You own the number. That’s right, no messing around with leasing and contracts. We’ll never hold you to ransom. The number’s yours for the life of your business.

Personal Service

  • Australian experts. Don’t let the wrong advice bring you down. Talk to someone who knows. Discuss your phone needs with a real person who specialises in providing tailored solutions.
  • 24/7 customer support. Ever been stuck with an after-hours problem? Zintel is here around the clock for advice, support and trouble-shooting.
  • Unlimited customer service. We don’t set limits on the support we offer. It’s on tap, and included in every Zintel plan. We’ll even set up and update your features free of charge.

Flexibility

  • Risk free. We give you freedom to move. No contracts and zero fees for set up, cancellation or porting-switching. 
  • No restrictions. Feel free to add or remove services at any time. Change or upgrade your plan, and switch between options as you choose – with no fee.
  • Tailored service. Pick an off-the-shelf plan or ask us to customise a package to suit the unique needs of your business. It’s your call.

Australian Businesses choose us
because we are not like the others

Transparency

  • No surprises. Forget those nasty surprises. Know exactly what you’re getting with every Zintel plan.
  • 12 standard features. Zintel’s comprehensive range of 12 call management features is included in every single package. Enjoy free feature set up, and the flexibility to change at will. See how we compare.
  • You own the number. That’s right, no messing around with leasing and contracts. We’ll never hold you to ransom. The number’s yours for the life of your business.

Personal Service

  • Australian experts. Don’t let the wrong advice bring you down. Talk to someone who knows. Discuss your phone needs with a real person who specialises in providing tailored solutions.
  • 24/7 customer support. Ever been stuck with an after-hours problem? Zintel is here around the clock for advice, support and trouble-shooting.
  • Unlimited customer service. We don’t set limits on the support we offer. It’s on tap, and included in every Zintel plan. We’ll even set up and update your features free of charge.

Flexibility

  • Risk free. We give you freedom to move. No contracts and zero fees for set up, cancellation or porting-switching. 
  • No restrictions. Feel free to add or remove services at any time. Change or upgrade your plan, and switch between options as you choose – with no fee.
  • Tailored service. Pick an off-the-shelf plan or ask us to customise a package to suit the unique needs of your business. It’s your call.

Zintel vs. Major Telco

Zintel

  • Choose your number at no additional cost
  • Sign up in three simple steps – online, any time
  • Speak to a real person who understands your challenges
  • Plans start from $15 (inclusive of calls) per month
  • 12 free call management features in every plan
  • Discuss your business needs with our specialist consultants
  • Capture and analyse vital business data with call reporting
  • Switch freely between plans as your business grows

Major Telco

  • Have a number allocated to you - whether you like it or not
  • Wade through confusing paperwork
  • Pay $20 minimum per month (and that’s just the start)

"The cost of the 1300 number with Zintel is less than half price compared to Telstra. Zintel's prices are great. Customer service is also exceptional."

Aaron Stubbs,
Hope Support
Services Pty Ltd

Our Values

Trust
Heroic Service
Relentless Improvement
Partnership
Respect
Trust

Trust

It’s all about transparency, and having a clear commitment to doing the right thing. Our staff understand the importance of honesty and integrity in all our business dealings. Our company is here for the long term, and that means respecting our customers and their needs in every single interaction. We know that enduring relationships are not built overnight, requiring ongoing customer excellence.

Respect
Heroic Service

Heroic Service

We like to go beyond the call of duty. It’s not enough to simply do the basics and hope for the best – we pride ourselves on going the extra mile wherever we can. People are at the heart of every business, including ours. That’s why our star team of expert representatives cut through red tape and complexity to bring you streamlined solutions that you can understand, flexible features that actually work and friendly, personal service that truly addresses your business challenges.

heroic-service
Relentless Improvement

Relentless Improvement

We’re not content with ‘good enough’ service. It has to be better and smarter than our competitors, or we’re simply not happy. We strive to raise the bar for both our company and our industry, rising to the challenge whenever our customers present us with new and complex problems. We love to learn, constantly seeking out better ways of doing things. Best practice is the only practice good enough for us.

improvement
Partnership

Partnership

Our staff are partners rather than employees. We want them to develop their careers, embrace their working relationships and excel in their roles. It’s not just about setting ourselves new challenges, but enjoying everything we do – whether it’s solving tricky problems, enhancing the customer experience or having fun in our downtime. Our partnership is a lived experience where work and play enjoy a seamless blend, and the customer always wins.

Partnership
Respect

Respect

Without respect for both employees and customers, any company is doomed to failure. That’s why Zintel has always embraced an open culture where trust, honesty and respect are valued above all else. We strive to communicate with our staff and customers using care and transparency at all times. After all, how can we excel in telecommunications, if we haven’t built the right foundations?

trust

Our Values

Trust
Heroic Service
Relentless Improvement
Partnership
Respect
Trust

Trust

It’s all about transparency, and having a clear commitment to doing the right thing. Our staff understand the importance of honesty and integrity in all our business dealings. Our company is here for the long term, and that means respecting our customers and their needs in every single interaction. We know that enduring relationships are not built overnight, requiring ongoing customer excellence.

 
Heroic Service

Heroic Service

We like to go beyond the call of duty. It’s not enough to simply do the basics and hope for the best – we pride ourselves on going the extra mile wherever we can. People are at the heart of every business, including ours. That’s why our star team of expert representatives cut through red tape and complexity to bring you streamlined solutions that you can understand, flexible features that actually work and friendly, personal service that truly addresses your business challenges.

 
Relentless Improvement

Relentless Improvement

We’re not content with ‘good enough’ service. It has to be better and smarter than our competitors, or we’re simply not happy. We strive to raise the bar for both our company and our industry, rising to the challenge whenever our customers present us with new and complex problems. We love to learn, constantly seeking out better ways of doing things. Best practice is the only practice good enough for us.

 
Partnership

Partnership

Our staff are partners rather than employees. We want them to develop their careers, embrace their working relationships and excel in their roles. It’s not just about setting ourselves new challenges, but enjoying everything we do – whether it’s solving tricky problems, enhancing the customer experience or having fun in our downtime. Our partnership is a lived experience where work and play enjoy a seamless blend, and the customer always wins.

 
Respect

Respect

Without respect for both employees and customers, any company is doomed to failure. That’s why Zintel has always embraced an open culture where trust, honesty and respect are valued above all else. We strive to communicate with our staff and customers using care and transparency at all times. After all, how can we excel in telecommunications, if we haven’t built the right foundations?

 

What our customer's say

"We wanted to make our 1300 numbers more cost-effective and to gain greater insight into our call activity. Zintel helped us accomplish both."

Michael Fanning, IT Manager
MFanning

"Zintel goes well above and beyond any level of customer service I've ever experienced - and I've managed customer service teams for 6 years. "

Tobey Doctor, Office Manager
MAlafaci

"Zintel's services met our immediate needs, but also will help when our business expands. The support is excellent and equal to their products."

Michael Ingram, Maicom
TDoctor

Our People

"There’s no such thing as “can’t”- we are always looking for ways to improve what we do , and how we deliver for customers"

Sarah
Operations Manager

"The team culture is great - everyone pulls together to find the best solution for our customers."

Sam
Zintel Project Specialist

Chetana""

"The team we have here in Sydney is amazing – a great bunch of people working to provide tailored solutions for our customers."

Chetana
Customer Support

"Zintel’s not only a service provider with Tier 1 graded technology but a team of professionals with experience across the telco board to ensure your taking full advantage of our leading products and services."

Ken
Operations & Sales Manager

"We actually care about our customers. There’s always someone you can talk to personally about your business requirements and the solution that works best for you."

Angelo
Marketing Director

"It’s the people I work with that make the job so enjoyable, and I have some great colleagues. But that’s because they too are happy in their work, and the atmosphere around the office is jovial and fun."

Salend
Accountant

"Zintel is a fantastic place to work.. it combines a friendly – family like atmosphere... I’ve worked at this company as a Credit Controller for 9 ½ years and can’t imagine working anywhere else."

Memita
Credit Controller

Anna

"Our customers experience our high-level of professional support first hand with the consistency of quality in our services and attention to detail by our staff."

Anna
Technical Service Engineer