Simultaneous Ring
Send your calls to multiple phones
at the same time, so you can answer faster.
- Choose up to ten phones that ring each time you get an enquiry
- Provide your best customer service by answering calls faster
- Work as a team to make sales and capture every opportunity
To use this feature, you will need to have or buy an Zintel number.
What is Simultaneous Ring ?
Work as a team to capture every opportunity.
Simultaneous Ring routes your calls to several different phones at the same time. If someone picks up, all phones stop ringing. This feature is a special type of call forwarding that connects all your phones. Our clients love using Simultaneous Ring for the convenience.
Even if you’re not at your desk, you can pick up the call from another location. Or a team member can take the call from their desk. It’s a flexible tool that helps you answer more calls, faster.
Why use Simultaneous Ring?
Serve your customers better by improving response times.
Answer all customer calls faster
Choose up to ten phones that ring simultaneously. Send calls to your landline, mobile or colleagues. Every call gets answered – faster, whether you’re at your desk or not.
Provide your best customer service
Reduce wait times for customers. Usually Simultaneous Ring results in a pick up within seconds. This shows customers they’re a priority to your business.
Work as a cohesive team
Make more sales and capture each opportunity by streamlining how your phones ring. And because the first to pick up gets the call, this can motivate sales teams to answer faster.
How does it work?
Get more out of your virtual number with up to ten answering points.
Who uses Simultaneous Ring?
Businesses that aren’t tied to their desks.
Zintel allows me to better manage my team, evenly distribute calls amongst the sales reps and streamline our call handling process. Very happy with the service.
Jon
Zintel Customer
Zintel Customer Case Study
Lucy runs a dog grooming business with several groomers based in Sydney. All of the groomers handle calls from the 1800 number so Lucy needs to ensure that the calls are fairly distributed and that the agent who least recently received a call gets the next one.
Zintel’s Call Overflow Least Recent along with Percentage Call Splaying allows Lucy to ensure a fair division of calls over the course of the month.
Jon's Zintel Plans
| Plan Type | Pro Value Plan |
| Advanced Call Features | Platinum Pack |
This Feature also works well with:
Need help getting started? Call us on 1800 946 835
Features Compatibility
Compatibility with inbound numbers.
Available with
1300 Number
A 1300 number is more memorable, more professional, and more attractive for prospective customers.
Learn more
Available with
1800 Number
A 1800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Learn more
Available with
Smart Number
Smart Number are 1300 numbers, 1800 numbers or 13 numbers followed by a word, such as 1300 zintel or 1800 service.
Learn more
Available with
Local Virtual Number
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Learn moreNeed help getting started? We’re always here to help
Frequently Asked Questions.
Our Simultaneous Ring feature allows up to ten answering points for your number. Perfect for small and medium sized teams.
You’ll have up to 60 seconds to get to a call. If no-one answers, we’ll redirect your customer to your preferred voicemail or default answer point.
Yes. You can combine extra features with your service to streamline this process. We recommend Call Alerts via SMS or Email. This will send all your missed call details straight to your phone or inbox, so you can easily follow up.
All other features
Other tools that will transform your business.
We’re always here to help.
WSee how your business can benefit from Simultaneous Ring