Welcome Home Zintel. We're here... and we're ready. View Announcement

Missed Call Alert – SMS

Call notifications that help you follow up, faster.

Automatically record every missed caller’s phone number, call time and duration
Convenient and instant notifications via SMS
Follow up faster and close more sales with all the information right at your fingertips

To use this feature, you will need to have or buy an Zintel number.

What are Missed Call Alert?

SMS  alerts every time you miss a call

Our call alerts keep you in the loop about any incoming calls you’ve missed. When a caller can’t get through, you’ll get a SMS notification with their details so you can call them back. Whether or not the caller left a voicemail, we’ll send you an alert.

Each alert includes the caller’s phone number, the date and time, and their message (if they left a voicemail).

Why Missed Call Alert?

Every missed call is an opportunity for your business

Information at your fingertips

Our system records every missed, answered, and dropped caller’s phone number, call time and voicemail. There’s no need to whip out your notepad and pen – we record all the info for you.

Convenient and instant alerts

Our missed call alerts include the caller phone number and are delivered via SMS, email, or both. With all the details on your preferred platform, tracking calls is simple.

Follow up and close more sales

Your customers expect a speedy response. Our technology helps you deliver. It is important to follow up all missed calls as this could impact revenue.

How does it work?

Get real-time notifications every time you miss a call

Who uses Missed Call Alert?

Businesses who want to quickly follow up missed calls

I have streamlined my entire working day now that I can receive alerts via SMS & Emails of any missed calls. I can make sure I schedule some time on the day to follow of them up all at once.

Richard Zintel Customer

Zintel Customer Case Study

Richard runs a real estate agency. During peak hours, his agency gets a high volume of incoming calls and enquiries. He’s concerned that his call centre staff aren’t keeping up, but isn’t sure if it’s time to expand the team.

So, Richard activated our missed Call Alert feature. This means that when he’s out of the office, we email him a notification with details on each unanswered call. Richard uses this feature to follow up with missed calls. It also helps him keep his finger on the pulse. If there are too many missed calls, he plans to hire more staff.

Richard's Zintel Plans

Plan Type
Advanced Call Features
Buy Number & Features

This Feature also works well with:
Inbound Call Recording | Time & Day-based Routing | Complex IVR

Inbound Number Cost & Plans

A smart business decision you won’t regret.

Choose Your Number Types

From $5 Per Month

How It Works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 1800 946 835

Features Compatibility

Compatibility with inbound numbers

Available with

1300 Number

A 1300 number is more memorable, more professional, and more attractive for prospective customers.

Available with

1800 Number

A 1800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.

Available with

Smart Number

Smart Numbers are 1300 numbers, 1800 numbers or 13 numbers followed by a word, such as 1300 zintel or 1800 service.

Available with

Local Virtual Number

Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.

Need help getting started? We’re always here to help

Frequently Asked Questions

Can I only get alerts for calls that I miss?

Yes. We can set up Call Alert to trigger for specific call types. For example: completed, unanswered, abandoned, busy.

Can I get email and SMS alerts?

Yes. You can select whether you’d like email notifications, SMS notifications, or both. Please note: these are two different features and are priced separately.

Can I send alerts to more than one person?

Yes. You can enter up to five email addresses or mobile numbers to receive the alerts.

We’re always here to help

See how your business can benefit from Missed Call Alert

Buy Numbers & Features