Missed Call Alert – SMS
Call notifications that help you follow up, faster.
- Record every missed caller’s phone number, call time and duration
- Convenient and instant notifications via SMS
- Follow up faster and close more sales with all the information right at your fingertips
To use this feature, you will need to have or buy an Zintel number.
What are Missed Call Alert?
SMS alerts every time you miss a call.
Call alerts keep you in the loop about any incoming calls you’ve missed. If a caller can’t get through, you’ll get a SMS notification with their details so you can call them back. Whether or not the caller left a voicemail, we’ll send you an alert.
Each alert includes the caller’s phone number, the date and time, and their message (if they left a voicemail).
Why Missed Call Alert?
Every missed call is an opportunity for your business.
Information at your fingertips
Our system records every missed, answered, and dropped caller’s phone number, call time and voicemail. There’s no need to whip out your notepad and pen – we record all the info for you.
Convenient and instant alerts
Our missed call alerts include the caller phone number and are delivered via SMS, email, or both. With all the details on your preferred platform, tracking calls is simple.
Follow up and close more sales
Your customers expect a speedy response. Our technology helps you deliver. It is important to follow up all missed calls as this could impact revenue.
How does it work?
Get real-time notifications every time you miss a call.
Who uses Missed Call Alert?
Businesses who want to quickly follow up missed calls.
I have streamlined my entire working day now that I can receive alerts via SMS & Emails of any missed calls. I can make sure I schedule some time on the day to follow of them up all at once.
Richard
Zintel Customer
Zintel Customer Case Study
Richard runs a real estate agency. During peak hours, his agency gets a high volume of incoming calls and enquiries. He’s concerned that his call centre staff aren’t keeping up, but isn’t sure if it’s time to expand the team.
So, Richard activated our missed Call Alert feature. This means that when he’s out of the office, we email him a notification with details on each unanswered call. Richard uses this feature to follow up with missed calls. It also helps him keep his finger on the pulse. If there are too many missed calls, he plans to hire more staff.
Richard's Zintel Plans
| Plan Type | Pro Value Plan |
| Advanced Call Features | Platinum Pack |
This Feature also works well with:
Need help getting started? Call us on 1800 946 835
Features Compatibility
Compatibility with inbound numbers.
Available with
1300 Number
A 1300 number is more memorable, more professional, and more attractive for prospective customers.
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Available with
1800 Number
A 1800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
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Available with
Smart Number
Smart Number are 1300 numbers, 1800 numbers or 13 numbers followed by a word, such as 1300 zintel or 1800 service.
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Available with
Local Virtual Number
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Learn moreNeed help getting started? We’re always here to help
Frequently Asked Questions.
Yes. We can set up Call Alert to trigger for specific call types. For example: completed, unanswered, abandoned, busy.
Yes. You can select whether you’d like email notifications, SMS notifications, or both. Please note: these are two different features and are priced separately.
Yes. You can enter up to five email addresses or mobile numbers to receive the alerts.
All other features
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See how your business can benefit from Missed Call Alert