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Call Forwarding

Look more professional with a virtual business number

Use your existing landline or mobile to answer your business calls
Answer business calls anywhere with flexible call forwarding options
 Promote your business number instead of your personal one

We include Call Forwarding with any Zintel virtual number.
We also offer a range of premium features and add-ons

What is Call Forwarding?

Forward your incoming 1800/1300 calls to any device

Our Call Forwarding gives you the flexibility to choose how and where to direct your incoming calls. When your customers call your business number, their call is automatically directed to your chosen answer point. You can choose from a range of numbers and locations, whether mobile or landline.

This means you never have to miss another call, whether you’re working from home, your office, or on the road. Call Forwarding means better service for your customers and more convenient call pick ups for you and your team. We include Call Forwarding as a standard feature with all our phone plans.

Why use Call Forwarding?

Build your professional image
and level up your customer service

Use your existing landline or mobile

As a part of the standard service we provide, Call Forwarding allows Zintel to send all the calls made to your Virtual Number to the device you choose. Browse our features pages to learn more about how call features can boost your business number.

Get creative with inbound calls

Answer business calls anywhere

With flexible Call Forwarding options, you can pick up enquiries from the office, at home, or on the road. Delight your customers by answering more calls faster.

Look like a respectful business

When you promote your 1300 business number instead of your personal one, it gives your customers the right impression. You’re a professional business, and now you look like one.

How does it work?

Incoming calls to your virtual business number
get directed to your chosen device

Who uses Call Forwarding?

Everyone that has an Inbound Virtual Number

When I need to travel Zintel sends all calls to my mobile, instead of the office. This way, I don’t miss a single opportunity

Ray Zintel Customer

Zintel Customer Case Study

Ray runs an IT company and spends a lot of time travelling around Australia for business and leisure. This meant that he missed a lot of calls and sometimes his customers couldn’t reach him. He felt like he was always apologising to customers for the delay.

Now with an Zintel Virtual Number and Call Forwarding, all his 1800 number calls come through to his mobile and Ray can take calls and service his clients from virtually, anywhere. When Ray’s not available to take the calls, they automatically go to a Virtual Receptionist Service. This has transformed his company and the way he does business.

Ray's Zintel Plans

Plan Type
Call Forwarding Feature
Buy Number & Features

Inbound Number Cost & Plans

A smart business decision you won’t regret.

Choose Your Number Types

From $5 Per Month

How it works

Select Your Value Plan

From $0 Per Month

Pricing and Plans

Select Your Advanced Features

From $5 Per Month Per Feature

Call Features

Need help getting started? Call us on 1800 946 835

Features Compatibility

Compatibility with inbound numbers

Available with

1300 Number

A 1300 number is more memorable, more professional, and more attractive for prospective customers.

Available with

1800 Number

A 1800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.

Available with

Smart Number

Smart Number are 1300 numbers, 1800 numbers or 13 numbers followed by a word, such as 1300 zintel or 1800 service.

Available with

Local Virtual Number

Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.

Need help getting started? We’re always here to help

Frequently Asked Questions

Can I forward my calls to another 1300/1800 number?

No. You can’t forward your virtual number to a different virtual number.

Does the number I send my calls to need to be an Australian number?

Yes. But if you want to divert calls overseas, please contact us to confirm call rates.

Can you send calls to my mobile?

Yes. We can send any calls to Australian mobile numbers.

We’re always here to help

See how your business can benefit from Call Forwarding

Buy Numbers & Features