Inbound Caller Display
Know who’s calling before you pick up.
- Screen calls and answer with confidence when you know who’s on the other end
- Track marketing campaigns so you know what’s working
- Prioritise emergency hotlines so important calls get through first
To use this feature, you will need to have or buy an Zintel number.
What is Inbound Caller Display?
Information at your fingertips.
Inbound Caller Display allows you to clearly identify the origin of the call before making the decision to answer – is it a business call from a specific marketing campaign or a general, a personal call or an unknown number?
This empowers you to decide how to answer and it gives you insight on what marketing campaigns are generating leads for your business.
Why use Inbound Caller Display?
We display the source of every call
so you can decide how to answer.
Answer the phone with confidence
This feature helps you answer the phone with more conviction because you already know what your caller probably wants. Perfect for screening personal calls and enquiries for different businesses.
Know which campaigns work
This feature allows you to quickly identify callers interested in a specific marketing campaign and respond accordingly. Understand on what is working for your business and add more dollars to your best converting ads.
Tailor your greeting accordingly
When you know where each and every one of your calls is coming from, you can give your callers and potential clients a seamless experience. And of course, give them what they’re looking for, faster.
How does it work?
We show your virtual number
if it is a business call.
Who uses Inbound Caller Display?
Mobile operated business or multiple brands.
The staff are a lot more comfortable with answering each enquiry. They can state the correct brand when they pick up the phone and anticipate the caller’s needs.
Clint
Zintel Customer
Zintel Customer Case Study
Clint owns two retail brands with a single customer service office. His customer service staff need to represent both brands on the phone. Clint implemented our Inbound Caller Display feature. Now it’s clear which brand customers are calling about – before his staff pick up the phone.
Now Clint’s staff are a lot more comfortable with answering each enquiry. They can state the correct brand when they pick up the phone and anticipate the caller’s needs.
Clint's Zintel Plans
| Plan Type | Plus Value Plan |
| Advanced Call Features | Platinum Pack |
This Feature also works well with:
Need help getting started? Call us on 1800 946 835
Features Compatibility
Compatibility with inbound numbers.
Available with
1300 Number
A 1300 number is more memorable, more professional, and more attractive for prospective customers.
Learn more
Available with
1800 Number
A 1800 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Learn more
Available with
Smart Number
Smart Number are 1300 numbers, 1800 numbers or 13 numbers followed by a word, such as 1300 zintel or 1800 service.
Learn more
Available with
Local Virtual Number
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Learn moreNeed help getting started? We’re always here to help
Frequently Asked Questions.
Your call display number is usually your Zintel number. But this changes if you have more than one inbound number. For example, you might have different numbers for marketing campaigns. In this case, Inbound Caller Display will show you which one the customer has dialled.
No. But you can easily access this information through your Zintel reporting portal if you need it.
No. These are two separate features. You’ll need to add them separately or upgrade to our All Features pack to get access.
All other features
Other tools that will transform your business.
We’re always here to help.
See how your business can benefit from Inbound Call Display