Add a human touch to your
automated call answering process
Capture every call and sales lead with 24/7 live call answering
Put the customer experience first with an Australian-based call centre
Follow up when you’re ready, with customised messages sent straight to your SMS or voicemail
This feature can’t be purchased online. You will need to send an enquiry.
What is Virtual Receptionist?
Your customers will always speak to a human voice
Our Virtual Receptionist service means a real person answers your calls on your behalf. They represent your business and take down a short message. It’s like having your own remote, Virtual Receptionist available to take calls 24/7. Your Virtual Receptionist takes down your caller’s details and sends you an SMS or email with all the information. That way, you can follow up when it suits you.
Our clients love this service because they can switch it on when they’re out of the office or on holidays. They don’t have to worry about missing calls, and customers can speak to a real person instead of leaving a voicemail.
Why use Virtual Receptionist?
Every call gets answered, no matter where you are
Capture every call
Don’t miss a single lead as our agents will answer your calls 24/7. They will ask up to 5 custom questions to capture the caller’s details, so you can follow up later. With our service you can collect leads while you sleep.
Put the customer experience first
We have an Australian-based call centre that will answer your calls 24/7, even if your office is closed for the holidays. Stand out from the crowd with extended availability and the ability to speak to a real person.
Follow up when you’re ready
Get detailed messages sent straight to your mobile or inbox with the answers to up to 5 key questions. You can choose to follow up straight away if the matter is urgent, or call back when it suits you.
How does it work?
Assist your customers 365/24/7
Who uses Virtual Receptionist?
Businesses that want to answer every call with a real person
Having a real person to answer your calls when you are not available makes you look professional as well as reliable, as there’s always someone to take all calls in.
Rob Zintel Customer
Zintel Customer Case Study
Rob is a busy dentist in a small town. But even busy dentists need to take a day off. When Rob goes fishing, his Virtual Receptionist takes care of all his calls.
That way, if a patient calls about an emergency, he’ll get notified about it via SMS so he can assess the situation from wherever he is. But if he gets any routine calls or bookings, he can go back to fishing with minimal interruption.